Pencom International - DVDs

Real World Selling DVD Package

Sun, 4 Apr 2010 12:39:00 GMT

Real World Selling DVD Package
Buy Now: ~~$405.00~~ $299.00

The Real World Selling: Start To Finish package forfull-service restaurants gives you the tools you need toincrease sales in every area of your restaurant. Usingnon-scripted real servers "live" in real restaurants these DVDswere produced from a server's perspective. Successful serverstalking about what they do to succeed, why they do it the way theydo and how they get the job done.

Package Includes:

RealWorld Selling: Start To Finish DVD for full-servicerestaurants.
RealWorld Selling: Appetizers DVD
RealWorld Selling: Beer DVD
RealWorld Selling: Wine DVD
RealWorld Selling: Desserts DVD

TheReal World Selling DVD package includes 57 seven total minutesof training. Use the breakout videos for complete stafftraining sessions or the abbreviated breakout sections of theStart ToFinish DVD for pre-shift meetings.

Visit DVDs to see additional products in this category.

Real World Selling: Desserts DVD

Sun, 4 Apr 2010 11:55:00 GMT

Real World Selling: Desserts DVD
Buy Now: $69.00

Real-world Selling: Desserts

Click here to watch a sample clip from theDVD!

Nothingtops off a perfect dining experience like the perfect dessert. Yourguests will value a server who knows how to describe thescrumptious treats on your menu in mouthwatering detail. Real WorldSelling: Desserts is a fantastic way to show your staff how toenhance each guest's experience and put more tips in theirpocket!

Perfectfor any full-service or family dining restaurant, this DVDdemonstrates effective techniques to sell desserts suchas:

Know yourdesserts. Taste them. Know the ingredients. Practice descriptions.
Usetempting descriptions that appeal to the senses.
Can'tsell one to every guest? Sell one to the table with four forks!
Reinforceyour guests' choices.
Use thedessert delivery to entice guests at other tables.

Real-world Selling: Desserts - DVD – 8 minutes. Besure to check out related products below, and downloadour free completioncertificate for this server-focused trainingprogram

Visit DVDs to see additional products in this category.

Real World Selling: Wine DVD

Sun, 4 Apr 2010 11:28:00 GMT

Real World Selling: Wine DVD
Buy Now: $69.00

Real-world Selling: Wine

Click here to watch a clip from theDVD.

Perfectfor any full-service restaurant or bar, this DVD features realservers demonstrate wine selling and serving techniques. Serverswill learn:

Theimportance of knowing your wines and matching wines with foodselections
How toguide guests to the wine that fits the guest, the occasion and thedining experience.
Varietaldifferences among reds and whites.
Attributes of Champagne and Sparkling Wine and when to suggestthem.
How touse targeted questions such as "Do you prefer red or white?" tolead guests to the perfect selection.
How topresent, open and serve wine properly.

Real-world Selling: Wine. DVD – 11 minutes. Be sure tocheck out related products below, and download our freecompletion certificate for this server-focused trainingprogram

Visit DVDs to see additional products in this category.

Real World Selling: Beer DVD

Sun, 4 Apr 2010 11:09:00 GMT

Real World Selling: Beer DVD
Buy Now: $69.00

Real-World Selling: Beer

Click here to watch a sample clip from theDVD!

Not allbeers are created equal. Whether frothy from the tap or frosty coldin a bottle, your guests deserve the perfect brew. This unique DVDis for full-service bar and restaurant managers who wantto:

Teachstaff the basics of beer.
Increasebeer sales with exceptional customer service.
Setexpectations for your staff when they see real servers just likethem "live" in a restaurant.
Helpservers create their own dialogue to ensure great beer sales andsatisfied customers.
Buildserver confidence by helping servers understand the importance ofproduct knowledge and how using it can improve theirtips.

Real-world Selling: Beer - DVD – 8 minutes. Be sureto check out related products below, and download our freecompletion certificate for this server-focused trainingprogram

Visit DVDs to see additional products in this category.

Real World Selling: Appetizers DVD

Sun, 4 Apr 2010 10:38:00 GMT

Real World Selling: Appetizers DVD
Buy Now: $69.00

Real-world Selling: Appetizers

Click here to watch a sample clip from theDVD!

This DVDfeatures real servers "live" in a restaurant. Perfect for atraining tool in a full-service or family dining style restaurant,this DVD will:

Increaseappetizer sales using product knowledge, available props andappetite tempting dialogue.
Show yourstaff how to achieve the perfect guest check from the start bysuggesting appetizers to every table in their openingdialogue.
Createbetter staff buy-in to your training because your servers seescenarios with real servers just like themselves.
Teachservers to know their appetizers and time theirsuggestions.
Providethe perfect training exercise for pre-shift meetings
Increaseguest service and overall dining experience.

Real-world Selling: Appetizers - DVD – 8 minutes. Besure to check out related products below, and downloadour free completion certificate for thisserver-focused training program

Visit DVDs to see additional products in this category.

Grime Doesn't Pay DVD

Sun, 4 Apr 2010 10:09:00 GMT

Grime Doesn't Pay DVD
Buy Now: $69.00

GrimeDoesn't Pay

Click here to watch a clip from the DVD!

Appearances are everything! Take a mere 6 minutes toillustrate to your staff the importance of cleanliness inthe eyes of your guests. Humorous, but to the point, thisprogram is a great tool for your trainer to make a point aboutcleanliness. Download the FREE instructor guide and FREE learner skillbook for a complete trainingpackage.

Appropriate for both front and back of the houseemployees.
Fun andeasy way to address the problem areas of cleanliness in arestaurant.
Shows howevery employee can affect cleanliness as it affects theguest.
Totaltraining, including the skillbook, can be completed in about 30minutes.

GrimeDoesn't Pay DVD-Six minutes to cleanliness in yourrestaurant. Download free instructor guides andworkbooks.

Visit DVDs to see additional products in this category.

Staff Up! Live Workshop DVD

Sun, 22 Nov 2009 16:49:00 GMT

Staff Up! Live Workshop DVD
Buy Now: $69.00

StaffUp! DVD

Click here to watch a clip from the DVD!

This DVD,designed specifically for the hospitality industry, teachesrestaurant managers how to plan staffing strategies, recruitquality employees, and interview prospective staff members formaximum effectiveness. The Staff Up! DVD programincludes:

Planningtechniques to help you establish ideal staffing levels.
Strategies to help you minimize turnover.
Behavioral-style interviewing techniques.

More thanjust tips and tricks, this live seminar presentation will help youdevelop a plan of action to turn the tables on turnover in youroperation. Be sure to check out related productsbelow.

Visit DVDs to see additional products in this category.

Real World Selling Start To Finish DVD (For Family Dining Restaurants)

Sun, 22 Nov 2009 16:34:00 GMT

Real World Selling Start To Finish DVD (For Family Dining Restaurants)
Buy Now: $129.00

Real-world Selling: Start to Finish (DVD - Family DiningVersion)

Click here to watch a clip from the DVD!

This reality based DVD features real-lifeservers in real-life restaurants imparting motivational wisdomabout service and sales. DVD will help full servicerestaurant managers…

Enhancethe bottom line
Improveguests' perceptions of the operation.
Increasecheck averages and tips
Buildconfidence in service staff by helping them understand theimportance of product knowledge
Improveguest service and overall dining experience
Improvestaff buy-in by using real servers in situations they can relateto
Understand and teach the role of suggestive selling in theservice experience
Communicate a clear and consistent training message

Real-world Selling: Start to Finish - Family DiningVersion. DVD – 18 minutes. Be sure to check out relatedproducts below, and download our free completioncertificate for this server-focused trainingprogram.

Visit DVDs to see additional products in this category.

Pour On The Profits DVD

Sun, 22 Nov 2009 16:23:00 GMT

Pour On The Profits DVD
Buy Now: $99.00

Pouron the Profits - DVD

Clickhere to watch a clip from the DVD!

This waitstaff and bartender training DVD teaches staff a step-by-stepapproach to improve service and sales. Perfect for any restaurantor bar manager/owner who wants to:

Dramatically increase bar sales and tips for staffmembers.
Improve guest service.
Turn basic product knowledge into product wisdomto spice up sales dialogue.
Improve their sales and upselling behaviors onitems such as premium liquors.
Put new sales behaviors into action.

Pour onthe Profits – DVD – 25 minutes. Be sure to check out relatedproducts below.

Visit DVDs to see additional products in this category.

Heads Up! Tapping Into Craft Beer DVD

Sun, 22 Nov 2009 16:18:00 GMT

Heads Up! Tapping Into Craft Beer DVD
Buy Now: $69.00

HeadsUp! - DVD

Click here to watch a clip from the DVD!

More funthan a hoppy pilsner, this fun and upbeat wait staff and bartendertraining DVD covers important topics related to craft beer suchas:

Productknowledge about the types of beers & what makes themimportant.
Fun factsabout craft beer, such as its history and how it’smade.
Strategies on how to sell more premium beer.
Advice onfood & brew recommendations.
Segmentreviews will reemphasize what your staff needs to know.
How tomake more money selling craft beer.
Costeffective way to increase sales & server tips.

Presentedin segments to make re-training simple and for easy use in preshift team meetings. Heads Up!– DVD – 18 minutes. Be sure to checkout related products below.

Visit DVDs to see additional products in this category.