All For the One: 52 Ways to Build a Winning Team
-- $19.95
-- This book shows any restaurant manager how to choose the right team players, develop team plays, coach and motivate the team, and teach staff that when the team wins, they win. Click the book for more details and to read some sample team-building ideas.
Get A Life: Running Your Restaurant Without Running Out Of Time
-- $12.95
-- This handbook will help restaurant managers of any type of operation run their restaurant more efficiently and avoid burnout. Click the book for more details and to learn about adopting a “close-to-open” philosophy that will start your days off right.
Harassment In Hospitality
-- $149.00
-- Harassment In Hospitality DVD – the perfect tool for any restaurant manager wanting to increase awareness (and decrease liability) of harassment in the workplace related to race, gender, disability and religion.
Heads Up! Tapping Into Craft Beer
-- $69.00
-- Heads Up! - craft beer training video demystifies the varieties of craft beer on the market and teaches valuable product knowledge to help servers and bartenders sell more effectively. Perfect for any full-service restaurant or bar.
Leadership Now: Achieving Restaurant Management Excellence In 30 Days
-- $12.95
-- This book can help any restaurant manager achieve leadership success by following week-by-week strategies developed by veteran foodservice leaders. Click the book for more details and to learn some leadership tips you can implement today.
No Train? No Gain!, Developing And Delivering A Training Program That Gets Results
-- $12.95
-- This book makes developing a foodservice training program simple by providing step-by-step strategies for any restaurant manager. Click the book for more details and to learn how to identify training objectives and set performance standards.
Now That's Service That Sells! The Art of Managing the Sizzle
-- $19.95
-- Picking up where Service That Sells! left off, this book is a must-have for full-service restaurant managers. Click the book for more details and to read an excerpt that explains how “situational selling” can work to increase profits in your operation.
Pour It On: 52 Ways to Maximize Your Bar Profits
-- $19.95
-- If you own or manage a full-service restaurant or bar, this book is for you! With margins low on beverages, Pour It On gives you 52 concrete ideas that will add profit to your bottom line. Click the book for more details and to read some sample ideas.
Pour On The Profits video
-- $99.00
-- Pour on the Profits – Bar Sales Training DVD - Dramatically increase your bar sales and improve your service with these innovative strategies. Perfect for any full-service restaurant or bar.
Quick Service That Sells! the Video
-- $99.00
-- Quick Service That Sells! The Video – DVD for front-line QSR employees focusing on the eight areas of customer satisfaction.
Real World Selling: Start To Finish (For Full Service Restaurants)
-- $129.00
-- Real-world Selling: Start to Finish (DVD ). This reality based video features real-life servers in real-life restaurants. Your servers will learn how to sell more through scenarios and examples they can really relate to! (Full-service version)
Sell More Beer
-- $69.00
-- Sell More Beer – Training DVD to increase product knowledge of beer products and overall beer sales. For full-service restaurants and bars.
Service That Sells! The Art of Profitable Hospitality book
-- $19.95
-- Developed by successful restaurant owners, Service That Sells! is the best-selling book in food-service history! Click the book for more details and to read an excerpt that will put you on the road to turn order-takers into profit-boosting salespeople.
Service That Sells! the Video-For Family Dining Restaurants
-- $129.00
-- Service That Sells! The Video – This best-selling video has real-world selling and service strategies guaranteed to improve profitability from the front to the back of the house. (family dining version
Service That Sells! the Video-For Full Service Restaurants
-- $129.00
-- Service That Sells! The Video – This best-selling video has real-world selling and service strategies guaranteed to improve profitability from the front to the back of the house. (full-service version – includes alcohol service content)
Slam Dunk Marketing: From Rim Shots to Results
-- $19.95
-- Perfect for any restaurant manager, this one-of-a-kind book covers concepts like short- and long-term marketing strategies and calculating ROI. Click the book for more details and to read an excerpt that shows what Dean learned about “one-two” traffic.
Staff Up! Assembling A Team That Sticks And Clicks
-- $12.95
-- This book shows you how to plan, recruit and interview prospective employees to help you form an optimized restaurant team. Click to book for more details and to read an excerpt that will show you how to use behavioral interviewing to hire effectively.
Staff Up! video
-- $69.00
-- Staff Up! This restaurant management DVD explores the critical areas of staff planning, recruiting and interviewing.
Work Smarter Not Harder - The Service that Sells! Workbook for Foodservice
-- $7.95
-- This interactive training workbook for full-service and family dining servers will improve service and increase sales in your restaurant. Click the book for more details and to read an excerpt that explains the 12 critical points in the Cycle of Service.
Work Smarter-Not Harder - The Service That Sells! Workbok For Alcohol Beverage Service
-- $7.95
-- Designed for servers in full-service restaurants and bars, this workbook includes exercises that are customizable for your operation. Click the book for more details and to read an excerpt that will keep your servers out of the weeds and in the money!