<table border="0" title="Pencom International" summary="Pencom International"> <tr> <td><a href="http://www.servicethatsells.com" title="Pencom International"><img src="https://store.nexternal.com/pencom/Pen-logo_200px%20for%20shopping%20cart.jpg" alt="Pencom International" name="Pencom International" border="0" /></a></td> <td>&nbsp;&nbsp;</td> <td><h1>Books</h1></td> </tr> </table> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product9" title="All For the One: 52 Ways to Build a Winning Team">All For the One: 52 Ways to Build a Winning Team</a> -- <b>$19.95</b> -- This book shows any restaurant manager how to choose the right team players, develop team plays, coach and motivate the team, and teach staff that when the team wins, they win. Click the book for more details and to read some sample team-building ideas.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product14" title="Get A Life: Running Your Restaurant Without Running Out Of Time">Get A Life: Running Your Restaurant Without Running Out Of Time</a> -- <b>$12.95</b> -- This handbook will help restaurant managers of any type of operation run their restaurant more efficiently and avoid burnout. Click the book for more details and to learn about adopting a “close-to-open” philosophy that will start your days off right.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product13" title="Leadership Now: Achieving Restaurant Management Excellence In 30 Days">Leadership Now: Achieving Restaurant Management Excellence In 30 Days</a> -- <b>$12.95</b> -- This book can help any restaurant manager achieve leadership success by following week-by-week strategies developed by veteran foodservice leaders. Click the book for more details and to learn some leadership tips you can implement today.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product12" title="No Train? No Gain!, Developing And Delivering A Training Program That Gets Results">No Train? No Gain!, Developing And Delivering A Training Program That Gets Results</a> -- <b>$12.95</b> -- This book makes developing a foodservice training program simple by providing step-by-step strategies for any restaurant manager. Click the book for more details and to learn how to identify training objectives and set performance standards.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product5" title="Now That's Quick Service That Sells! The Art of Managing The Sizzle for Quick-Service Restaurants">Now That's Quick Service That Sells! The Art of Managing The Sizzle for Quick-Service Restaurants</a> -- <b>$19.95</b> -- The latest installment in the best-selling restaurant management series is perfect for any quick service manager. Click the book for more details and to read an excerpt that shows you how to move your crew from “service” to “hospitality.”</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product3" title="Now That's Service That Sells! The Art of Managing the Sizzle">Now That's Service That Sells! The Art of Managing the Sizzle</a> -- <b>$19.95</b> -- Picking up where Service That Sells! left off, this book is a must-have for full-service restaurant managers. Click the book for more details and to read an excerpt that explains how “situational selling” can work to increase profits in your operation.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product6" title="Playing Games at Work: 52 Best Incentives, Contests and Rewards for the Hospitality Industry">Playing Games at Work: 52 Best Incentives, Contests and Rewards for the Hospitality Industry</a> -- <b>$19.95</b> -- For restaurant managers, this book offers tried-and-true strategies to train, motivate, and reward employees. Click the book for more details and to discover the 6 questions to ask yourself before you begin an incentive, contest, or reward program.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product8" title="Pour It On: 52 Ways to Maximize Your Bar Profits">Pour It On: 52 Ways to Maximize Your Bar Profits</a> -- <b>$19.95</b> -- If you own or manage a full-service restaurant or bar, this book is for you! With margins low on beverages, Pour It On gives you 52 concrete ideas that will add profit to your bottom line. Click the book for more details and to read some sample ideas.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product4" title="Quick Service That Sells! The Art of Profitable Hospitality for Quick-service Restaurants">Quick Service That Sells! The Art of Profitable Hospitality for Quick-service Restaurants</a> -- <b>$19.95</b> -- Focusing on the eight areas of customer satisfaction, this book is an excellent resource for any quick-service manager. Click the book for more details and to read an excerpt that offers solutions to the biggest training challenges in the QSR industry.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product2" title="Service That Sells! The Art of Profitable Hospitality book">Service That Sells! The Art of Profitable Hospitality book</a> -- <b>$19.95</b> -- Developed by successful restaurant owners, Service That Sells! is the best-selling book in food-service history! Click the book for more details and to read an excerpt that will put you on the road to turn order-takers into profit-boosting salespeople.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product23" title="Slam Dunk Marketing: From Rim Shots to Results">Slam Dunk Marketing: From Rim Shots to Results</a> -- <b>$19.95</b> -- Perfect for any restaurant manager, this one-of-a-kind book covers concepts like short- and long-term marketing strategies and calculating ROI. Click the book for more details and to read an excerpt that shows what Dean learned about “one-two” traffic.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product11" title="Staff Up! Assembling A Team That Sticks And Clicks">Staff Up! Assembling A Team That Sticks And Clicks</a> -- <b>$12.95</b> -- This book shows you how to plan, recruit and interview prospective employees to help you form an optimized restaurant team. Click to book for more details and to read an excerpt that will show you how to use behavioral interviewing to hire effectively.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product7" title="Turn the Tables on Turnover: 52 Ways To Find, Hire and Keep the Best Hospitality Employees">Turn the Tables on Turnover: 52 Ways To Find, Hire and Keep the Best Hospitality Employees</a> -- <b>$19.95</b> -- For managers of full-service or family dining restaurants, this book presents creative and proven strategies to reduce turnover in a foodservice operation. Click the book for more details and for a handful of hiring ideas you can implement today!</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product15" title="Work Smarter Not Harder - The Service that Sells! Workbook for Foodservice">Work Smarter Not Harder - The Service that Sells! Workbook for Foodservice</a> -- <b>$7.95</b> -- This interactive training workbook for full-service and family dining servers will improve service and increase sales in your restaurant. Click the book for more details and to read an excerpt that explains the 12 critical points in the Cycle of Service.</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product16" title="Work Smarter-Not Harder - The Service That Sells! Workbok For Alcohol Beverage Service">Work Smarter-Not Harder - The Service That Sells! Workbok For Alcohol Beverage Service</a> -- <b>$7.95</b> -- Designed for servers in full-service restaurants and bars, this workbook includes exercises that are customizable for your operation. Click the book for more details and to read an excerpt that will keep your servers out of the weeds and in the money!</li></ul> <br clear="left" /><ul style="padding-left: 15px"><li><a href="http://store.servicethatsells.com/Product33" title="Workplace English Skillbooks">Workplace English Skillbooks</a> -- <b>$19.95</b> -- Replacement Learner Skillbooks for the Workplace English Program</li></ul> <br clear="left" /><br /><p><a href="http://store.servicethatsells.com" title="Pencom International Products">Pencom International Products</a></p> <br clear="left" /><br /><br /><br /><br /> <br /><a href="http://www.servicethatsells.com">Pencom International</a> <br />Pencom International <a href="http://www.nexternal.com" title="ecommerce software">ecommerce software</a> powered by Nexternal