Service
That Sells! The Art of Profitable Hospitality
(view book excerpt)
Maximize your service and sales success and change the
financial future of your operation with Service That Sells!, the
best-selling book in foodservice history. This must-have restaurant
management book will show you how to:
-
Build repeat business through increased guest loyalty and
positive word-of-mouth advertising.
-
Deliver better service by focusing on the 12 points in the
Cycle of Service.
-
Increase check averages and profits by turning order-takers
into salespeople.
-
Create successful and profitable marketing
programs.
Improve staff morale through higher earnings, rewards programs and
teamwork incentives
The tips, tricks and techniques in Service That Sells! have
maximized the service and sales potential of restaurant operations
ranging from quick service to full service, business and industry
to family dining for decades.
Even foodservice manufacturers and suppliers have profited
from Service
That Sells! — either directly or by providing the book to
their operator clients to stimulate mutually beneficial sales gains
while taking care of No. 1 ... the guest!
Service That Sells! (book, 184 pgs). Be sure to check out
related products and packages below.
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Great read!
From Karim Kassam of Surrey, British Columbia on .
Service That Sells
From Darell Smith of league city, Texas on .
Money in your pocket!
From J. Slowikowski of Somewhere, New Hampshire on .
A FIVE STARS TOOL
From A. Kiriakopoulos of Athens, Greece on .
Best server book
From Crystal Dossman of Nevada City, California on .
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