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Quick Service That Sells! The Art of Profitable Hospitality for Quick-service Restaurants Quick Service That Sells! The Art of Profitable Hospitality for Quick-service Restaurants
Focusing on the eight areas of customer satisfaction, this book is an excellent resource for any quick-service manager. CLICK THE BOOK for more details and to read an excerpt that offers solutions to the biggest training challenges in the QSR industry.
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$19.95  Details
Now That's Quick Service That Sells! The Art of Managing The Sizzle for Quick-Service Restaurants Now That's Quick Service That Sells! The Art of Managing The Sizzle for Quick-Service Restaurants
The latest installment in the best-selling restaurant management series is perfect for any quick service manager. CLICK THE BOOK for more details and to read an excerpt that shows you how to move your crew from “service” to “hospitality.”
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$19.95  Details
Quick Service That Sells! the DVD Quick Service That Sells! the DVD
Quick Service That Sells! The DVD for front-line QSR employees focusing on the eight areas of customer satisfaction. CLICK THE DISC for more details and to watch a sample clip.
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$99.00  Details
Slam Dunk Marketing: From Rim Shots to Results Slam Dunk Marketing: From Rim Shots to Results
Perfect for any restaurant manager, this one-of-a-kind book covers concepts like short- and long-term marketing strategies and calculating ROI. CLICK THE BOOK for more details and to read an excerpt that shows what Dean learned about “one-two” traffic.
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$19.95  Details
Get A Life: Running Your Restaurant Without Running Out Of Time Get A Life: Running Your Restaurant Without Running Out Of Time
This handbook will help restaurant managers of any type of operation run their restaurant more efficiently and avoid burnout. CLICK THE BOOK for more details and to learn about adopting a “close-to-open” philosophy that will start your days off right.
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$12.95  Details
No Train? No Gain!, Developing And Delivering A Training Program That Gets Results No Train? No Gain!, Developing And Delivering A Training Program That Gets Results
This book makes developing a foodservice training program simple by providing step-by-step strategies for any restaurant manager. CLICK THE BOOK for more details and to learn how to identify training objectives and set performance standards.
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$12.95  Details
Leadership Now: Achieving Restaurant Management Excellence In 30 Days Leadership Now: Achieving Restaurant Management Excellence In 30 Days
This book can help any restaurant manager achieve leadership success by following week-by-week strategies developed by veteran foodservice leaders. CLICK THE BOOK for more details and to learn some leadership tips you can implement today.
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$12.95  Details
Staff Up! Assembling A Team That Sticks And Clicks Staff Up! Assembling A Team That Sticks And Clicks
This book shows you how to plan, recruit and interview prospective employees to help you form an optimized restaurant team. CLICK THE BOOK for more details and to read an excerpt that will show you how to use behavioral interviewing to hire effectively.
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$12.95  Details
Staff Up! Live Workshop DVD Staff Up! Live Workshop DVD
Staff Up! This restaurant management DVD explores the critical areas of staff planning, recruiting and interviewing. CLICK THE DISC for more details and to watch a sample clip.
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$69.00  Details
Playing Games at Work: 52 Best Incentives, Contests and Rewards for the Hospitality Industry Playing Games at Work: 52 Best Incentives, Contests and Rewards for the Hospitality Industry
For restaurant managers, this book offers tried-and-true strategies to train, motivate, and reward employees. CLICK THE BOOK for more details and to discover the 6 questions to ask yourself before you begin an incentive, contest, or reward program.
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$19.95  Details
Turn the Tables on Turnover: 52 Ways To Find, Hire and Keep the Best Hospitality Employees Turn the Tables on Turnover: 52 Ways To Find, Hire and Keep the Best Hospitality Employees
For managers of full-service or family dining restaurants, this book presents creative and proven strategies to reduce turnover in a foodservice operation. CLICK THE BOOK for more details and for a handful of hiring ideas you can implement today!
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$19.95  Details
All For the One: 52 Ways to Build a Winning Team All For the One: 52 Ways to Build a Winning Team
This book shows any restaurant manager how to choose the right team players, develop team plays, coach and motivate the team, and teach staff that when the team wins, they win. CLICK THE BOOK for more details and to read some sample team-building ideas.
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$19.95  Details
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